Tue Jun 26 2007
Patient Advice & Liaison Service (PALS)
The PALS team are there to:
- help and support patients and their relatives or carers
- help to explain the formal complaint procedure
- use collective experience of patients concern and feedback to help influence change
PALS provide a service for patients, carers, relatives and friends, and can be contacted in the following ways:
- PALS helpline on 01733 875847. 9:30am - 4:30pm Monday - Friday.
- In person, the PALS team are happy to arrange an appointment.
- In writing to the following address:
PALS |
Peterborough District Hospital |
Thorpe Road |
Peterborough |
PE3 9AX |
- Fax: 01733 874141 (direct to PALS office)
- Email: PALS@pbh-tr.nhs.uk
A PALS leaflet is available on request
Staff name | Job title |
Catherine Thornhill | PALS Co-ordinator |
Rachel Powell | PALS Co-ordinator |
Christine Kemp | PALS Casework Support officer |
Kerry Coates | PALS Casework Support officer |