Peterborough and Stamford Hospitals

NHS Foundation Trust

Tue Jun 26 2007

Patient Advice & Liaison Service (PALS)

The PALS team are there to:

  • help and support patients and their relatives or carers
  • help to explain the formal complaint procedure
  • use collective experience of patients concern and feedback to help influence change

PALS provide a service for patients, carers, relatives and friends, and can be contacted in the following ways:

  • PALS helpline on 01733 875847. 9:30am - 4:30pm Monday - Friday.
  • In person, the PALS team are happy to arrange an appointment.
  • In writing to the following address:
Peterborough District Hospital
Thorpe Road





A PALS leaflet is available on request

Staff name

Job title

Catherine Thornhill PALS Co-ordinator
Rachel PowellPALS Co-ordinator
Christine KempPALS Casework Support officer
Kerry CoatesPALS Casework Support officer