Patient information at their fingertips
Categories: 2008 Media Releases
09 December 2008
Patients staying at Peterborough District Hospital and Edith Cavell Hospital will now have better access to information about their stay and the hospital thanks to the introduction of new bedside folders.
It can be an anxious time for patients when they come into hospital and they often have questions about the hospital and their stay. Peterborough and Stamford Hospitals NHS Foundation Trust has produced a bedside folder which includes everything patients and their families need to know. This includes information such as discharge procedures, parking facilities, location of the chapels and even when the fire alarm will be tested.
The folder has now been rolled out across the Trust so every patient can access the information. It is also available in different languages.
In-line with the Trust’s infection prevention and control policy the folders have been produced so that they are easy to wipe clean.
Frieda Gosling, chair of the Patient Advice and Liaison Service steering group and a hospital volunteer, said: “The feedback from patients using the folders has been really positive and they have found the information useful. Patients have found it helps to improve their stay. Patients and their families have lots of questions and putting all the answers in one place means they have everything they need to know at their fingertips.”
Lesley Crosby, Assistant Director - Patient and Public Experience, added: “Previously important information was not located in one place so it made it difficult for patients to access information. The folders are already proving popular and when we move to the new hospital we are going to be developing a new folder to reflect the changes.”
The folder was produced thanks to sponsorship from advertising.
